Last updated: January 2026
We collect information you provide directly to us, such as when you create an account, request our services, participate in user research studies, or contact us for support. This may include your name, email address, phone number, company information, and details about your mobile game projects.
When you visit our website, we automatically collect certain information about your device and usage patterns. This includes your IP address, browser type, operating system, referring URLs, pages viewed, and the dates and times of your visits.
During UX research sessions, we may collect gameplay data, user interaction patterns, screen recordings, audio recordings (with consent), survey responses, and behavioral analytics. All research data is collected with explicit participant consent and is used solely for research purposes.
We use cookies, web beacons, and similar technologies to enhance your browsing experience, analyze website traffic, and understand user preferences. You can control cookie settings through your browser preferences or our cookie consent banner.
We use collected information to provide and improve our UX research services, communicate with clients, conduct user research studies, analyze website performance, comply with legal obligations, and protect our rights and interests.
We do not sell, trade, or rent your personal information to third parties. We may share information with service providers who assist in our operations, when required by law, to protect our rights, or with your explicit consent.
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure servers, and regular security assessments.
We retain personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Research data is typically retained for the duration of the project plus additional time as required by industry standards.
Depending on your location, you may have rights to access, update, delete, or port your personal information. You may also have the right to object to or restrict certain processing activities. Contact us to exercise these rights.
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information during international transfers, including standard contractual clauses and adequacy decisions.
Our services are not directed to individuals under 16 years of age. We do not knowingly collect personal information from children under 16. If we become aware of such collection, we will take steps to delete the information promptly.
Our website may contain links to third-party services or integrate with external platforms. This privacy policy does not apply to third-party services, and we encourage you to review their privacy policies before providing any information.
Research participants have specific rights including the right to withdraw from studies at any time, request deletion of their research data, receive information about study results, and file complaints about research practices.
We may update this privacy policy periodically to reflect changes in our practices or legal requirements. We will notify you of material changes through email or prominent website notices. Continued use of our services constitutes acceptance of the updated policy.
If you have questions, concerns, or requests regarding this privacy policy or our data practices, please contact us at privacy@gameflowux.com or +55-21-3847-6052. We will respond to your inquiry within 30 days.
We comply with applicable data protection laws including GDPR, LGPD, CCPA, and other relevant regulations. Our data processing activities are conducted under lawful bases including consent, legitimate interests, and contractual necessity.